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📦 Procurement Pack (HTML)

AI Procurement Pack: clauses, SLAs, RACI, audit

A pack you can paste into an AI RFP (public sector / large enterprises). It turns “we want AI” into verifiable requirements and auditable evidence.

1) Baseline requirements (copy/paste)

Purpose: prevent non-auditable “shadow AI” and secure sovereignty, compliance and reversibility.

DomainRequirementExpected evidence
ArchitectureSupport on‑prem / VPC / air‑gapped / edge (as applicable). Avoid blocked dependencies (e.g., China).Architecture dossier + diagrams + dependency list + SBOM.
DataClassification, minimization, encryption, retention, DLP, residency (if required).Data policy + classification matrix + encryption proof + access logs.
AccessRBAC/MFA/least privilege, environment separation, secrets management.IAM config + logs + periodic access review procedure.
EvaluationReproducible tests (quality, security, bias, hallucinations) + go/no‑go thresholds.Test suite + reports + signed acceptance criteria.
AuditabilityTimestamped audit trail (prompts, versions, datasets, deployments, incidents).Log exports + version traceability + change tickets.
IncidentsRunbooks, response timelines, notification, post‑mortems, kill switch.Procedures + exercises + post‑incident reports.
ExitReversibility plan: data/artifact portability + timelines + assistance.Exit plan + export formats + exit test report.
Operational template: validate with Legal, Security and Privacy teams. Tailor to scope (sensitive data, regulated sector, critical operator, etc.).

2) SLAs / SLOs (example)

Examples to adjust to criticality. Include a change management process (model/prompt/dataset versioning).

MetricTarget (SLO)Measurement / evidenceRemediation
Availability99.5% monthly (or per tier)Monitoring + monthly reportsService credits / action plan
LatencyP95 ≤ X ms (per endpoint)APM/TracingOptimization + capacity plan
P1 incidentsAck ≤ 15 min · Containment ≤ 60 minTickets + post‑mortemRCA + corrective actions
Security fixesCritical patch ≤ 72hVulnerability reportsPatch plan + deployment proof
QualityThresholds on test sets (accuracy, hallucinations)Evaluation reportsRollback / retrain / guardrails

3) Sample clauses (excerpts)

Non-legal excerpts meant to accelerate drafting. Must be adapted and approved by your Legal team.

3.1 Audit & transparency

Supplier maintains a timestamped, exportable audit trail (access, prompts, versions, datasets, deployments, incidents). Customer may audit or appoint a third-party auditor to verify security controls, evaluation evidence and compliance with requirements, with reasonable notice and without exposing Supplier secrets.

3.2 Data & residency

Customer data shall be processed solely for delivering the service. Any subcontracting or transfer (including cross-border) requires written approval. Supplier applies minimization, encryption, retention and deletion per the agreed policy.

3.3 Security & exfiltration

Supplier implements RBAC/MFA, segmentation, secrets management, encryption in transit/at rest, and anti-exfiltration controls (DLP, allowlists). A controlled “kill switch” and incident response plan are provided, with periodic tabletop exercises.

3.4 Exit / reversibility

Upon termination, Supplier provides (i) data and artifacts exports in open formats, (ii) operations documentation, and (iii) migration assistance for X weeks. Timelines and fees are pre-defined. Customer may require an exit test prior to production rollout.

4) RACI (model)

Procurement-oriented: clear, actionable, auditable.

RoleKey responsibilitiesArtifacts
SponsorBudget, priorities, final acceptanceAcceptance sign-off
Program OwnerDelivery, risks, governanceRACI, reviews, risk backlog
CISO/SecuritySecurity baseline, red-team, incidentsSecurity policy, reports, runbooks
Privacy/DPOData compliance, legal basis, DPIA if neededData policy, assessments
IT/MLOpsDeployment, observability, operationsArchitecture, monitoring, change mgmt
Business OwnersQuality expectations, test sets, validationTest sets, success criteria
Procurement/LegalContract, SLAs, exit plan, subcontractorsClauses, SLAs, exit plan

5) Audit checklist (example)

A simple checklist focused on evidence.

ControlEvidenceFrequency
Model/dependency inventoryVersion list + licenses + SBOMMonthly
Access reviewIAM report + logs + approvalsQuarterly
Quality/security evaluationsReproducible reports + go/no‑go criteriaEach release
Red-team / abuse testingReports + fixes + retestsQuarterly / semiannual
IncidentsRunbooks + tickets + post‑mortemsPer incident
Exit/reversibilityExport test + documentation + timelinesAnnual
Need a critical-operator version (regulated sector, air-gapped)? Contact and we tailor the pack to your constraints.